Casa Camelia

Terms of stay

To make your stay at Casa Camelia simple and enjoyable, we ask you to read the following information about booking, payments and the use of the house.

Arrival and departure

  • Check-in: from 15:00.
  • Check-out: by 11:00.

Any particular needs regarding these times can be agreed in advance, subject to availability.

Guests and length of stay

Casa Camelia is rented as a whole only and can accommodate up to 6 people, according to the terms of the booking.

Children up to 2 years of age stay free of charge and do not count towards the maximum number of guests. From the age of 3 the guest rate applies and they are counted towards the capacity.

The minimum stay is 2 nights.

Payments and additional costs

A deposit of 30% of the total cost of the stay is required when booking. The balance is paid on arrival.

The following are added to the cost of the stay:

  • Final cleaning: 30 €.
  • Pet supplement: 15 €.

A proper invoice is issued for every stay.

Cancellations and changes

If the guest cancels, the 30% deposit is not refunded. The balance is not due if the cancellation takes place before the start of the stay.

In the event of a no-show, the deposit is not refunded. If the stay ends early, the nights not used are not refunded.

If, on the other hand, the stay cannot take place for reasons attributable to Casa Camelia, any amounts already paid will be refunded.

The 14-day right of withdrawal provided for certain distance contracts does not apply to bookings of accommodation for specific dates or periods of stay, pursuant to art. 59(1)(n) of the Italian Consumer Code.

Pets

Pets are welcome. We ask you to let us know when booking, so that we can organise the stay in the best way.

Smoking and events

Smoking is not permitted inside the apartment. You may smoke on the balconies and the terrace, taking care not to leave cigarette ends behind.

Parties and events are not allowed.

Documents and guest registration

To comply with legal obligations, on arrival a valid identity document must be provided for each guest, children included.

For more information on how personal data is handled, please see our privacy notice.

Tourist tax

The Municipality of Arizzano does not currently charge a tourist tax.

Care of the apartment

We ask you to treat the house with care and to report promptly any damage or problems noticed during your stay.

This page was written in Italian. This translation is provided to help you understand it; in case of any discrepancy, the Italian version prevails.

Last updated: 12 October 2026